Ageism may be leading to ineffective communication with older adults. This evidence-based and easy-to-read guide provides simple insights into the right and wrong ways to communicate with the older adult population.
Communicating With Older Adults: An Evidence-Based Review of What Really Works developed by the Gerontological Society of America.
This publication provides practical techniques to make the most of your communications with older adults.
Learn how to maximize your interactions with older adults by using recommendations from experts in gerontology and communications:
- Recognize the tendency to stereotype older adults.
- Avoid patronizing speech.
- Monitor and control your nonverbal behavior.
- Minimize background noise.
- Face older adults when speaking with them.
- Pay close attention to sentence structure when conveying critical information.
- Use visual aids.
- Ask open-ended questions and listen.
These tips, plus many more, will make your communication with older adults more effective.
Read the full copy of “Communicating With Older Adults: An Evidence-Based Review of What Really Works” [PDF]